Privacy Policy

This Privacy Policy describes in detail how Thakreonchun ("we," "us," or "our") collects, uses, discloses, stores, and protects your personal information when you access or use our website thakreonchun.world, when you purchase or inquire about our garden lighting and watering products and related services, when you communicate with us by any means, and when you interact with our content, features, or third-party services linked from our site. Our product range includes outdoor lighting such as LED path lights and solar spotlights, irrigation equipment such as smart timers and drip or sprinkler components, and related accessories and support services. By using our website or providing your information to us, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

Scope and Applicability

This Privacy Policy applies to all personal information that we collect through our website, through our contact forms, through telephone or written correspondence, through in-person interactions at our business location, and through any other channel where we offer or promote our garden lighting and watering products and services. It applies to visitors to our website, to customers who place orders or request quotes, to individuals who subscribe to any future newsletters or notifications, and to any other data subjects whose information we process in the course of our business operations. This policy does not apply to information collected by third-party websites, services, or applications that you may access via links on our website; such collection is governed by those third parties' own privacy policies.

Information We Collect

We may collect information that you provide directly to us when you contact us, place an order, request a quote, create an account (if we offer account functionality in the future), subscribe to communications, participate in surveys or promotions, or otherwise interact with our services. This information may include: your full name; your email address; your telephone number; your mailing or billing address; your shipping address if different from billing; the content of any messages, inquiries, or feedback you submit through our contact form or by email; your preferences regarding product types (e.g., lighting versus irrigation), communication channels, or marketing; and any other information you choose to provide when requesting information about our garden lighting and watering products, such as LED path lights, irrigation timers, solar spotlights, drip irrigation components, and related accessories.

We may also automatically collect certain technical and usage information when you visit our website. This may include: your IP address; your general geographic location (e.g., country or region) derived from your IP address; the type of device you use (e.g., desktop, tablet, mobile phone); your operating system and browser type and version; the date and time of your visit; the pages you view and the links you click; the referring website or source that directed you to our site; and similar technical data. This information helps us improve our website performance, understand how visitors use our site and which product categories or pages receive the most interest, troubleshoot technical issues, and tailor the way we present our product range and support options. We may collect this information through cookies, log files, and similar technologies as described in our Cookies Policy.

We do not knowingly collect personal information from children under the age of 13 (or such other minimum age as required by applicable law). If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

Legal Basis for Processing

Where required by applicable law, we process your personal information only where we have a lawful basis to do so. Such bases may include: your consent (e.g., when you agree to receive marketing communications or when you accept our use of certain cookies); the performance of a contract (e.g., to process and deliver your order for garden lighting or irrigation products); our legitimate interests (e.g., to improve our website, to prevent fraud, to communicate with you about your orders or inquiries); and compliance with legal obligations (e.g., tax, accounting, or regulatory requirements). If you have questions about the legal basis for a specific processing activity, you may contact us using the details provided in the Contact section below.

How We Use Your Information

We use the information we collect for the following purposes: to process your inquiries and orders for garden lighting and watering products; to respond to your questions about product selection, installation, compatibility, or use of our lighting and irrigation equipment; to send you order confirmations, shipping notifications, and delivery updates; to process payments and prevent fraudulent transactions; to manage returns, refunds, exchanges, and warranty or support requests in accordance with our Return Policy and Terms of Use; to improve our website content, structure, and user experience; to analyze site traffic and usage patterns so we can better understand customer interests and optimize our product offerings and marketing; to send you service-related communications (e.g., important updates about your order or about our policies); and, where you have given your consent or where permitted by law, to send you marketing communications about our products, promotions, or related content, such as tips on garden lighting design or irrigation maintenance.

We may use your contact details to provide follow-up information about products you have purchased (e.g., care instructions, compatible accessories) or to offer relevant product recommendations, such as complementary lighting fixtures or irrigation accessories, in accordance with your preferences and applicable law. We do not sell your personal information to third parties for their marketing purposes. We may share your information with service providers who assist us with payment processing, order fulfillment, shipping and logistics, website hosting, email delivery, analytics, and customer support, under strict contractual confidentiality and data protection obligations. These service providers are permitted to use your information only to perform services on our behalf and in accordance with our instructions and this Privacy Policy.

We may also disclose your information where required by law, such as in response to a subpoena, court order, or other legal process; to protect our rights, property, or safety or that of our customers or others; in connection with a merger, acquisition, or sale of assets (in which case your information may be transferred as part of that transaction); or with your consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected. For example: order and transaction data may be retained for a period required for accounting, tax, and consumer protection purposes, which may be several years depending on applicable law; contact form submissions and correspondence may be retained for a reasonable period to handle follow-up inquiries and to improve our customer service; marketing preferences and consent records may be retained until you withdraw consent or object, and for a limited period thereafter to document our compliance; and technical and usage data may be retained in aggregated or anonymized form for longer periods for analytics and improvement purposes. When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion procedures.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include: secure transmission of data (e.g., encryption where appropriate); access controls and authentication; secure storage and processing environments; regular review of our security practices; and training of personnel who handle personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials or other sensitive information you use in connection with our services. If you believe your information has been compromised or that there has been unauthorized access to your data, please contact us immediately.

International Transfers

Your personal information may be processed and stored in the United States or in other countries where our service providers or we operate. These countries may have data protection laws that differ from those in your country of residence. When we transfer personal information to such countries, we take steps to ensure that your information receives an adequate level of protection, which may include entering into standard contractual clauses approved by relevant authorities, relying on adequacy decisions, or implementing other safeguards as required by applicable law. If you have questions about how we protect your information when it is transferred internationally, please contact us.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include: the right to access the personal information we hold about you and to receive a copy of that information; the right to correct or update inaccurate or incomplete information; the right to request deletion of your personal information in certain circumstances; the right to object to or restrict certain processing of your information; the right to data portability (i.e., to receive your information in a structured, commonly used format and to transmit it to another controller where technically feasible); the right to withdraw consent where processing is based on consent (without affecting the lawfulness of processing based on consent before its withdrawal); and the right to lodge a complaint with a supervisory authority in your country. To exercise any of these rights, or to ask questions about our privacy practices related to our garden lighting and watering products and services, you may contact us using the details provided in the Contact section below. We will respond to your request within the time frame required by applicable law and may need to verify your identity before processing your request.

Cookies and Tracking

Our website may use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, remember your preferences, and provide certain functionality. For a comprehensive description of the types of cookies we use, how we use them, and how you can manage your preferences, please see our Cookies Policy. By continuing to use our website, you consent to our use of cookies as described in that policy, unless you have disabled or restricted them through your browser or other means.

Third-Party Links and Services

Our website may contain links to third-party websites, such as mapping services, payment processors, or social platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Thakreonchun through our own website and channels.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, in legal or regulatory requirements, or in our product and service offerings. When we make material changes, we will post the updated policy on this page and indicate the date of the last revision. We may also notify you by email or through a prominent notice on our website where required by law or where we deem it appropriate. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

For any questions, requests, or concerns about this Privacy Policy or our handling of your personal information in connection with our garden lighting and watering products and services, you may contact us at our business address: 342 Lexington Ave, Mt Kisco, NY 10549, United States; or by phone at +19149622095. For email correspondence, you may use the contact form on our website; our email is displayed there as help@thakreonchun.world. We will respond to your inquiry as promptly as possible and in any event within the time frame required by applicable law.